madebypixies is taking a short break
Reviews
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Sabine on Mar 29, 2024
5 out of 5 starsGreat communication, delighted with the result. A big thank-you
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M on Jan 22, 2024
5 out of 5 starsSo beautiful ! A little smaller than I imagined but otherwise not at all disappointed
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Melody on Dec 15, 2023
5 out of 5 starsAdorable pocket hug, very good exchange with the designer. I recommend !
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Emmanuelle on Nov 9, 2023
5 out of 5 starsItem received very quickly and saleswoman very responsive and very attentive to my requests. I am very satisfied.
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Guédel on Oct 4, 2023
5 out of 5 starsPerfect little spoon that pleased the person who received it as a gift. I highly recommend this original and quality gift.
Shop policies
The Pixies travel the world, and when they come home, our workshop is their safe haven. Products are hand made.
The Pixies are adamant that only buyers with a truly discerning eye will recognize the workmanship that has gone into producing any of their pieces. Their craft can be understood only by those with the same passion for hand made and sense of what is wise (for people, planet or other)… Thank you for being one of them.
Our products are made in a spirit of sustainable consumption and fair trade.
Our hand made items carry traces of their past (such as scratches etc.) and of the work that has been applied to them (stamping leaves bumps on the back of the item).
They also need to be treated with love: do not use any abrasive product or scour them as this will leave scratches on them.
The Pixies and their host thank you for reading this and for being interested in their products. Without you, they would possibly starve :)
Accepted payment methods
Returns & exchanges
Cancellations
Payment
1. PayPal payment in Euro or US Dollars.
2. Credit Card (without Paypal account)
A tutorial to help you through the checkout process
http://www.etsy.com/help_guide_checkout.php
A tutorial to help you pay via credit and debit card (without Paypal account)
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
Payment must have cleared before the item is shipped.
If you are having any issues with PayPal, please do not hesitate to contact us and we will attempt to assist you in any way that we can.
If you'd prefer to pay by another method, please do email us! We'll try and work with you.
Shipping
All items will be shipped via our local mail within 5 business days, once payment has been received, and unless otherwise specified. It may take approximately 7-10 business days to arrive at international destinations, and is subject to customs clearance.
Please make sure you check the address you provide is correct.
If you wish, you can ask us to send your item via registered mail. We will tell you the cost of sending to the country you live in. If you chose registered mail, we will e-mail you all useful information after item(s) are shipped.
Additional policies and FAQs
2. Do take note that our local time is GMT + 01:00, so depending on your location, your order date or shipping date may be different to what you expected. Nevertheless, we'll always ship ASAP. :)